Contact and help

Find the right kind of help.

For product questions or technical issues, email our support address. Avoid sending sensitive personal information or private browsing details.

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Technical questions

Start with the Android permissions guide and Smart Boundaries troubleshooting. They explain common device settings, filtering limits and checks you can make without sharing private browsing details.

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Product questions

The feature guide explains the purpose of urge support, personal plans, check-ins and Smart Boundaries. The plans-and-access page explains the scope of this website.

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Urgent emotional support

This website is not a crisis service. If you feel unsafe, find immediate human support through the official resources for your country.

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Can I submit a message through this website?

There is no message form on this website. Use the support email link above to contact us; do not include sensitive personal information.

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